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Palmaïa Resorts: The new premium brand of Sandos Hotels & Resorts. 🌿

Updated: Jan 22


In response to the latest trends, innovation and it's passion for the hotel and hospitality industry, Sandos Hotels & Resorts launches it's new premium resort brand called

Palmaïa Resorts.


Palmaïa Resorts is an exclusive concept under the slogan: Integrated Natural Luxury, offering an experience of the highest category that will make the guest feel in fullness and harmony with nature. In addition, this new brand is aimed at both families and adults, whose common denominator is being distinguished customers in search of the highest standards of quality under the all-inclusive modality. Personalized attention, specialty restaurants, premium brands, exclusive services, luxury amenities, the latest in technology and integration with nature, are just some of the fabulous attributes that distinguish the new brand Palmaïa Resorts.


The first resort under the name of this new premium brand will be the newly built: Palmaïa Riviera Maya, until now known as Sandos Palm Bay Playacar and renamed to differentiate itself from the rest of the chain as a new luxury line. Palmaïa Riviera Maya will offer a new way to travel from Fall 2019.






Palmaïa, in addition to providing this differentiating value, will offer the possibility of vacationing with a cause, giving the option for guests to participate and get involved in activities of Sandos Foundation and benefit both the environment and the local community during their getaway to the Riviera Maya. Donations of clothes and toys, visits to Mayan communities, the possibility of contributing to the development of the area and learning more about the local culture are part of the actions that will form part of this undoubtedly enriching and unique experience.


With a design inspired and integrated with nature, the sustainable vision of the new resort is perceived in every corner. There are protected dunes, several cenotes, numerous trails and even two exclusive bays for weddings and private events. In addition, the ambience and interior design of the hotel is designed to be an extension of the natural environment, so that everything is connected in a single sensory experience.




The 314 suites for families and adults in Palmaïa are located in front of the Caribbean Sea with a more than 50 meters wide and more than 700 meters long beach of fine white sand and turquoise waters. In Palmaïa, wellness lovers can get specialized treatments in a luxurious spa inspired by Mayan traditions or exercise in a natural environment in the jungle gym.





The Palmaïa experience also includes an extensive menu in its restaurants, bars and snack bars; as well as outdoor jacuzzis, beach food service, two swimming pool bars, bicycle service and valet parking, luxury amenities, Balinese beds, and much more.

Specialty restaurants include: Greek-Mediterranean, Thai, Mexican and a food truck. In addition, Palmaïa will offer the farm to table modality in its Mexican restaurant, buying local ingredients produced in orchards of the region, which will be used in the elaboration of the dishes on the same day of their collection.





Along with the perfect space to relax and rest in a tropical paradise, Palmaïa guarantees entertainment for all types of travelers of all ages; from incredible shows, to activities and adventures in contact with nature to experience the magic and mystical energy of the Mayan jungle. In addition, for those looking for large-scale entertainment such as beach parties, a water park, beach games and much more... Palmaïa guests will have access to the adjacent property Sandos Playacar as one of their additional privileges.






Royal Elite Vacation Club


On the other hand, the facilities of Palmaïa Riviera Maya can only be enjoyed by the people who are staying in there. In order to book your stay in Palmaïa Riviera Maya through Royal Elite, members must have a membership of at least 42,000 points a year or more.


In addition to the All-Inclusive rate, the points cost in this new luxury development for a Junior Suite room (OCEAN FRONT FAMILY KING SUITE / OCEAN FRONT KING SUITE / OCEAN FRONT FAMILY QUEEN SUITE) will be 42,000 points per week and the points cost for a One Bedroom Room (OCEAN FRONT FAMILY MASTER SUITE) will be 63,000 points per week. These point costs are for regular seasons and will cost double the points on Holidays.


For their part, all members who have "Premier" or Founding Memberships (2010 or earlier) will have access to use only their "Sandos Weeks of the current year" in Palmaïa Riviera Maya under the following equivalencies and covering the corresponding All-Inclusive rate:





We hope to have the opportunity to receive you in Palmaïa Riviera Maya so that you can enjoy on your own all these excellent changes made for our valued Royal Elite members.



Thank you for being part of this great family!





About Palmaïa Resorts


Palmaïa Resorts is the newly created premium brand that belongs to the Sandos Hotels & Resorts brand portfolio. Inspired by respect for nature and with the highest standards of quality, it offers unique luxury vacation experiences on the best beaches in the world. Its first newly built property, Palmaïa Riviera Maya, is located in the exclusive Playacar complex in Playa del Carmen, and marks the consolidation of the hotel group as a benchmark for quality vacations offering unique experiences.


As part of the brand's expansion plan, the next two properties to open under the name of Palmaïa Resorts will be located in Los Cabos and Costa Rica.



Our best regards,

Royal Elite Vacation Club ⚜️


(This Blog Entry: subject to changes without notice due to the nature of the project.)

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