Reopening and temporary closures. Important Info. ENG
Updated: Sep 4
Dear member, we want to inform you that, unfortunately, our hotel Sandos Cancun , will not be able to open its doors until October 1st, 2020. But, we are pleased to announce that the official re-opening of our hotels Sandos Caracol on August 1st, 2020, complying with all the safety and hygiene regulations to guarantee your well-being and that of all our guests.
If you had a reservation for Sandos Cancun in the upcoming months, your stay will be relocated to Sandos Playacar or Sandos Caracol, just a few minutes from your original reservation.
Our team at Sandos Playacar or Sandos Caracol will go above and beyond to assist and take care of you, receiving you with a welcome amenity and doing everything possible to ensure you have an unforgettable stay. Please contact us through the usual Customer Service channels to confirm the details of your reservation.
Or directly with your reservations agent.
Our phone services have been partially restored in an service schedule from 9:00 am to 5:00 pm Cancun, Mexico's time.
Mexico: (984) 873 4493
Argentina 0800 122 0429
Canada & USA: 844 992 8339
Otro país: +52 (984) 873 4493
SANDOS EL GRECO:
SANDOS BENIDORM SUITES: