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Reopening and temporary closures. Important Info. ENG

Updated: Sep 4



SANDOS CANCUN:


Dear member, we want to inform you that, unfortunately, our hotel Sandos Cancun , will not be able to open its doors until October 1st, 2020. But, we are pleased to announce that the official re-opening of our hotels Sandos Caracol on August 1st, 2020, complying with all the safety and hygiene regulations to guarantee your well-being and that of all our guests.


If you had a reservation for Sandos Cancun in the upcoming months, your stay will be relocated to Sandos Playacar or Sandos Caracol, just a few minutes from your original reservation.


Our team at Sandos Playacar or Sandos Caracol will go above and beyond to assist and take care of you, receiving you with a welcome amenity and doing everything possible to ensure you have an unforgettable stay. Please contact us through the usual Customer Service channels to confirm the details of your reservation.


E-mail:

customerservice@royalelite.com

Or directly with your reservations agent.


Phone:

Our phone services have been partially restored in an service schedule from 9:00 am to 5:00 pm Cancun, Mexico's time.

  • Mexico: (984) 873 4493

  • Argentina 0800 122 0429

  • Canada & USA:  844 992 8339

  • Otro país: +52 (984) 873 4493



SANDOS EL GRECO:



SANDOS BENIDORM SUITES:



SANDOS PAPAGAYO:




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