Royal Elite Membership Benefits

Learn more about the great perks and benefits of Royal Elite Vacation Club membership. Royal Elite members enjoy access to exclusive facilities and areas along with the luxury accommodation options in all of the Sandos all inclusive resorts in Mexico, and Spain.

 

Royal Elite members have access to exclusive areas and facilities including gourmet restaurants, chic cocktail bars, and private beach areas.

Member
Areas

As a member you´ll have access to the lowest rates on the market. We have fantastic vacation deals and room rates on a range of hotels.

Special
Rates

As a member you will be accommodates in the newest and most luxorious suites in whichever Sandos resort you choose to spend your vacation.

Best
Rooms
 

Sandos Caracol

Eco Resort

Benefits

  • Preferred All Inclusive rates.

  • Special rates for children 0-2 years (free), 3-12 years (50% discount), 13-17 years (30% discount).

  • Royal Elite bracelet.

  • Preferred treatment for check in and check out.

  • Exclusive VIP Concierge.

  • Exclusive à la carte breakfast and lunch at Los Lirios Restaurant.*

  • Exclusive access to the Royal Elite Pool & Beach Club offering an infinity pool and swim up bar with waiter service, premium liqueur, snacks, private beach and bali beds and sun beds around the private pool and beach.*

  • Access to SELECT CLUB Pool and Beach areas for adults only offering premium liqueur, waiter service, snacks and business center. 

  • 24 hour Room Service with exclusive Royal Elite menu.

  • Preferential dinner reservations in our à la carte restaurants.

  • Welcome amenities in the room. 

  • Bathrobes and slippers.

  • Free access to the hydrotherapy section of the Spa for adults only (1 hr - reservation required).

  • 25% discount in massages at the Spa (reservation required).

  • 15% discount in beauty treatments at the Spa (reservations required)

  • Preferential rates on excursions with the Seek and Go Travel Agency on site (reservation required).

  • Preferential rates on Golf and Yachts if included in your membership (reservation required).

  • Preferential rates on ground transportation Airport-Hotel-Airport (reservation required).

  • 10% discount in the shop HotelShops when paying in cash (only selected merchandise)

  • 25% discount on the laundry service.    

  • 30% discount on the à la carte wine list.

  • 30% discount on romantic dinners.

  • 30% discount on Day Pass for members and guests (the member has to be present to apply the discount to their guests).

  • 50% discount on phone calls from your room.

  • 3 VIP Referral Cards.

  • Simultaneous use of Sandos Caracol and Sandos Playacar and 30% off Day Pass to visit Sandos Cancun (transportation not included and upon availability).

  • (The * symbol denotes that this benefit is excluded from the Discovery Membership package)

Sandos Cancun

Lifestyle Resort

Benefits

  • Preferred All Inclusive rates.

  • Special rates for children 0-2 years (free), 3-17 years (15% discount).

  • Royal Elite bracelet.

  • Preferred treatment for check in and check out.

  • Exclusive VIP Concierge.

  • Preferential ocean front à la carte breakfast at St. Trop restaurant.

  • Exclusive access to the Royal Elite Beach Club offering waiter service, bali beds and sun beds on the beach.

  • Exclusive access to the best located bali beds reserved around the pool area.

  • Exclusive access to the Premium Bar at the 6th floor offering a gorgeous view to the lagoon and ocean with coffee break in the morning and bar service in the afternoon and night.

  • 24 hour Room Service with exclusive Royal Elite menu.

  • Preferential dinner reservations in our à la carte restaurants.

  • Welcome amenities in the room. 

  • Bathrobes, slippers and 2 beach towels per adult in the room.

  • Free access to the hydrotherapy section of the Spa for adults only (reservation required).

  • 25% discount in massages (reservation required).

  • 15% discount in beauty treatments at the Spa (reservations required).

  • Preferential rates on excursions with the Seek and Go travel agency on site (reservation required).

  • Preferential rates on Golf and Yachts if included in your membership (reservation required).

  • Preferential rates on ground transportation Airport-Hotel-Airport (reservation required).

  • 10% discount in the Hotel Shops when paying in cash (only selected merchandise)

  • 25% Discount on the laundry service.    

  • 30% discount on the à la carte wine list.

  • 30% discount on romantic dinners.

  • 30% discount on Day Pass for members and guests (the member has to be present to apply the discount to their guests).

  • 50% discount on phone calls from your room.

  • 3 VIP Referral Cards.

  • Simultaneous use of Sandos Playacar and Caracol, subject to availability (transportation not included).

  • (The * symbol denotes that this benefit is excluded from the Discovery Membership package)

Sandos Playacar

Beach Resort

Benefits

  • Preferred All Inclusive rates.

  • Special rates for children 0-2 years (free), 3-12 years (50% discount), 13-17 years (30% discount).

  • Royal Elite bracelet.

  • Preferred treatment for check in and check out.

  • Exclusive VIP Concierge.

  • Exclusive à la carte breakfast at Il Piamonte restaurant. *

  • Exclusive access to the Royal Elite Adults Only Pool & Beach Club with bali beds and sun beds around the private pool and beach area.*

  • Exclusive access to the Royal Elite Family Pool & Beach Club with infinity pool and swim up bar, waiter service around the pool, premium liqueur, bali beds and sun beds around the pool and beach.*

  • Exclusive access to the Royal Elite Avenue Bar with premium liqueur, snacks, pool tables, business center & Movie Theatre Las Orquídeas.*

  • Access to SELECT CLUB Pool and Beach areas for adults only offering premium liqueur and waiter service and access to the PREMIUM CLUB bars with business center, snacks and premium liqueur.  

  • 24 hour Room Service with exclusive Royal Elite menu.

  • Preferential dinner reservations in our à la carte restaurants.

  • Welcome amenities in the room. 

  • Bathrobes and slippers.

  • Free access to the hydrotherapy section of the Spa for adults only (1 hr - reservation required).

  • 25% discount in massages at the Spa (reservation required).

  • 15% discount in beauty treatments at the Spa (reservations required).

  • Preferential rates on excursions with the Seek and Go travel agency on site (reservation required).

  • Preferential rates on Golf and Yachts if included in your membership (reservation required).

  • Preferential rates on ground transportation Airport-Hotel-Airport (reservation required).

  • 10% discount in the shop HotelShops when paying in cash (only selected merchandise)

  • 25% discount on the laundry service.    

  • 30% discount on the à la carte wine list.

  • 30% discount on romantic dinners.

  • 30% discount on Day Pass for members and guests (the member has to be present to apply the discount to their guests).

  • 50% discount on phone calls from your room.

  • 3 VIP Referral Cards.

  • Simultaneous use of Sandos Caracol and Sandos Playacar and 30% off Day Pass to visit Sandos Cancun (transportation not included and upon availability).

  • (The * symbol denotes that this benefit is excluded from the Discovery Membership package)

Sandos Finisterra

Los Cabos

Benefits

  • Preferred All Inclusive rates.

  • Special rates for children 0-2 years (free), 3-12 years (50% discount), 13-17 years (30% discount).

  • Royal Elite bracelet.

  • Preferred treatment for check in and check out.

  • Exclusive Butler.*

  • Exclusive à la carte breakfast at Emiliano's restaurant.

  • Exclusive ocean front à la carte lunch at Tortugas restaurant*.

  • Exclusive access to Royal Elite Beach Club Tortuga with waiter service, bali beds and sun beds.*

  • Exclusive access to reserve (one day prior) the best located bali beds around the Pool area with waiter service for food and beverages*.

  • Preferential access to the VIP Relaxing Pool with waiter service and premium liqueur.

  • 24 hour Room Service with exclusive Royal Elite menu.

  • Preferential dinner reservations in our à la carte restaurants.

  • Welcome amenities in the room. 

  • Bathrobes and slippers.

  • Free access to the hydrotherapy section of the Spa for adults only (1 hr - reservation required).

  • 25% discount in massages at the Spa (reservation required).

  • 15% discount in beauty treatments at the Spa (reservations required).

  • Preferential rates on excursions with the Seek and Go travel agency on site (reservation required).

  • Preferential rates on Golf and Yachts if included in your membership (reservation required).

  • Preferential rates on ground transportation Airport-Hotel-Airport (reservation required).

  • 25% discount on the laundry service.    

  • 30% discount on the à la carte wine list.

  • 30% discount on romantic dinners.

  • 30% discount on Day Pass for members and guests (the member has to be present to apply the discount to their guests).

  • 50% discount on phone calls from your room.

  • 3 VIP Referral Cards.

  • (The * symbol denotes that this benefit is excluded from the Discovery Membership package)

Sandos Monaco

Beach Hotel

Benefits

  • Black bracelet.

  • Preferential treatment at reception.

  • Pool towels.

  • Turndown service.

  • Bathrobes and slippers.

  • VIP amenities.

  • Special Kit of aromatherapy, vinotherapy, aloe.

  • Bottle of wine cava brut nature.

  • VIP liquor (3 bottles 1/2 L).

  • Minibar service.

  • Daily minibar replacement.

  • Kettle coffee / tea set.

  • Express coffee capsules.

  • Access select club lounge.

  • Safety deposit box included.

  • Free access to the spa circuit and wet areas.

  • Up to 25% discount on treatments and massages.

  • 25% discount on transfers to the airport.

  • 50% discount phone calls.

  • 30% discount a la carte bottles of wine.

  • 10% discount Hotel Logo shop.

Sandos Papagayo

Beach Resort

Benefits

  • Black bracelet.

  • Preferential treatment at reception.

  • Ocean view.

  • Suite upgrade (subject to availability).

  • Pool towels.

  • Turndown service.

  • Candies and treats for children upon arrival.

  • Bathrobes and slippers.

  • VIP amenities.

  • Special Kit of aromatherapy, vinotherapy, aloe.

  • Bottle of wine cava type 2 (courtesy)

  • VIP liquor (3 bottles 1/2 L)

  • Minibar service.

  • Daily minibar replacement.

  • Kettle coffee / tea set.

  • Express coffee capsules.

  • Use of exclusive Royal Elite areas.

  • Priority in special reservations.

  • Safety deposit box included.

  • Free admission to the spa circuit and wet areas.

  • Up to 25% discount on treatments and massages.

  • 50% discount phone calls.

  • 30% discount a la carte bottles of wine.

  • 10% discount Hotel Logo shop.

Sandos El Greco

Beach Resort

Benefits

  • Black bracelet.

  • Preferential treatment at reception.

  • Ocean view (subject to availability).

  • Pool towels.

  • Turndown service.

  • Bathrobes and slippers.

  • VIP amenities.

  • Special Kit of aromatherapy, vinotherapy, aloe.

  • Bottle of wine cava type 2 (courtesy).

  • VIP liquor (3 bottles 1/2 L).

  • Minibar service.

  • Daily minibar replacement.

  • Kettle coffee / tea set.

  • Express coffee capsules.

  • Priority in special reservations.

  • Safety deposit box included.

  • Up to 25% discount on treatments and massages.

  • 50% discount phone calls.

  • 30% discount a la carte bottles of wine.

  • 10% discount Hotel Logo shop.

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Sandos Atlantic Gardens

• Bathrobe
• Slippers
• Night coverage service with Chocolate
• VIP amenities
• Special courtesy (aromatherapy kit, vinotherapy, aloe etc.)
• Pool towels and change in the room
• Coffee assembly / Kettle tea
• Express Coffee Maker Capsules
• Bottle of wine upon arrival
• VIP Bottles Bar (3 ½ L or similar bottles)
• Minibar courtesy upon arrival
• Daily refill of minibar
• Preferred treatment at reception
• Ocean view subject to availability
• Cardless pool towels
• FREE safe
• Discount bottles à la carte 30%
• Discount 10% in logo Shop

Sandos

Benidorm Suites

Benefits

  • Preferential treatment in Front Desk.

  • Pool towels.

  • Free Wi-fi.

  • TV 32" LCD.

  • Bath robes and slippers.

  • Bottle of wine cava type 2 (courtesy)

  • Coffee / tea amenities.

  • Minibar service.

  • VIP attentions.

  • Special discounts on excursions.

  • Discounts on transportation sevice (airport/hotel)

  • Wellness center.

  • Up to 25% discount on treatments and massages.

  • 30% discount a la carte bottles of wine.

 

Contact

Carretera Puerto Juarez-Chetumal Km. 295, Quintanaroo 77710, Playa del Carmen, Mexico

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Reservations Department

 

  • Email address: reservas@royalelite.com

  • Telephone No. from Mexico: (984) 873 4492

  • Telephone No. from Argentina +52 800 345 8114

  • Telephone No. from Canada and USA: 1 844 992 8339

  • Telephone No. from any other country: +52 (984) 873 4492

  • Fax: + 52 (984) 873 4496

 

 

Member Service Department

 

  • Email address: customerservice@royalelite.com

  • Telephone No. from Mexico: (984) 873 4493

  • Telephone No. from Argentina +52 800 345 8114

  • Telephone No. from Canada and USA: 1 844 992 8339

  • Telephone No. from any other country: +52 (984) 873 4493

  • Fax: + 52 (984) 873 4496

 

Financial Department

 

  • Email address: finanzas@royalelite.com

  • Telephone No. from Mexico: (984) 873 4494

  • Telephone No. from Argentina +54 800 345 8114

  • Telephone No. from Canada and USA: 1 844 992 8339

  • Telephone No. from any other country: +52 (984) 873 4494